Amtrak California Pacific Surfliners go to local control

July 8, 2015

A local agency – not the state of California – will now manage the Amtrak train between San Diego and San Luis Obispo in an effort to make service more responsive to travelers.

“We are able to interact with the other passengers, with the engineers and talk to them about what works, what doesn’t work rather than trying to manage it from several hundred miles away,” said Jennifer Bergener, Managing Director of LOSSAN, the agency now managing the train. The name is a play on Los Angeles, San Diego, San Luis Obispo – its main destinations.

The Pacific Surfliner is the second busiest Amtrak route in the country, with about 2.7 million boardings a year. The line is operated by national Amtrak and funded by the state of California.

Bergener said LOSSAN wants to provide real-time schedule updates on Twitter and Facebook and coordinate with regional transit agencies like Metrolink and San Diego Coaster to make sure arrival times work with one another.

The change was mandated by California state legislation passed in 2012. An Amtrak line in California’s San Joaquin Valley is also transitioning to local control under the same law.


Click here for the full story from reporter Meghan McCarty of 89.3 KPCC.

Previous post:

Next post: