Amtrak closes record number of on-site ticketing counters

By Joe Williams, Washington Examiner; May 21, 2018

Amtrak closed a record amount of on-site ticket windows in the first five months of 2018, a signal of the growing shift towards online ticket purchases.

A spokesman on Monday confirmed the Washington D.C.-based passenger railroad company shut down 18 on-site counters since the start of the year, a significant uptick from a single closure in 2017 and nine in 2016.

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