France’s SNCF trains feature QR codes for reporting problems

October 27, 2015

The French national railway company has added the quick response codes on its C and J lines.

The national train system in France, the SNCF (which stands for Société national des chemin de fer français) has now added a new way for riders to be able to take part in keeping their journeys as pleasant as possible, through the addition of QR codes.Website Insert Keep Your Money In-State copy

These quick response codes are meant to be scanned to report issues with cleanliness or malfunctions.

The addition of the QR codes has occurred on the C and J lines following the success of the program on the D and R lines. The barcodes are posted as stickers on various parts of the interiors of the train cars. This allows riders to be able to use their smartphones to scan them using any free reader app. From there, they can share information with the SNCF with regards to any issues regarding cleanliness or the function of their train car.

The hope is to be able to identify cleanliness and malfunction issues more quickly so they can be corrected.

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