Metro wants you to know when an 8-car train is coming

June 7, 2016

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To make it clear when an approaching train will have eight cars rather than six, Metro has started displaying the number “8” in green on station display boards. The idea, presumably, is to space passengers more evenly along the platform. Will it work? Website Insert Perfect Answer copy

Because Metro operates both six and eight-car trains, not every train services the entire length of the platform. When an eight-car train does arrive, there is often extra space in the last two cars because relatively few passengers move to the end of the train. Noting these longer trains in a different color on the Passenger Information Displays (PIDs) may encourage more people to move down the platform.

Will this help or confuse riders?

This will only serve its purpose if passengers know what the green 8s mean. While the green color does stand out against the orange and red text (for most—it might not be so easy to tell the difference if you’re color blind), it is not initially clear that the change in color is intentional. When I first saw the green color, I just assumed the board was broken.

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