New England’s Downeaster Reliability Rebounds Following Rail Work, Delays Last Year

June 6, 2016

Amtrak officials say the Downeaster train line has improved its reliability this year, following delays and other issues in 2015. Website Insert Decisions copy

The Northern New England Passenger Rail Authority says 90 percent of Downeaster trains are now running on time, and that customer satisfaction is at 92 percent, one of the highest rates in the country.

The system had numerous canceled and delayed trains about a year ago, as crews worked to replace roughly 22,000 railroad ties along the tracks between New Hampshire’s southern border and Portland, Maine.

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