Prince, West Virginia, loses Amtrak station agent

April 23, 2016

By Chase Gunnoe, Train Magazine Newswire

PRINCE, W.Va. — A popular train station among railroad enthusiasts in southern West Virginia will no longer be staffed by an Amtrak ticket agent, the passenger railroad confirms. The Chesapeake & Ohio-designed Prince station located along the route of Amtrak’s tri-weekly Cardinal was the eastern-most staffed station stop for the train in West Virginia.Website Insert Start Here copy

Amtrak spokesperson Kimberly Woods says the decision to no longer staff the Amtrak station in Prince was based on several factors.

“The business model for ticketing has changed, cash sales are down because people are buying online. Printing tickets at stations is also down. Customers are printing travel documents at home or using their computers and smartphones,” she says. “More than seven out of 10 Amtrak tickets are being booked and purchased via the self-service channels.”

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