View From the Chair: Meet Genevieve

July 7, 2015

Stephen R. Miller is chairman of the Missouri Highways and Transportation Commission. His story appeared in the SEMO TIMES.

Genevieve is a young woman pursing graduate work in computer science at a university in Pennsylvania. She is home visiting her family in Kansas City for a month this summer. I met Genevieve at Union Station in Kansas City. I was there on Sunday afternoon to catch the train to St. Louis for early morning meetings in St. Louis with business and civic leaders to discuss “The Road to Tomorrow” – MoDOT’s latest effort to re-vitalize public interest in the reconstruction of Interstate 70. For me, the trip represented an attractive option – I did not have to fight airport security and crowds nor worry about the traffic on I-70. It gave me a relaxing ride during which I had a quiet, serene environment to work on revisions to an appellate brief due later in the week and prepare for my meetings the next morning.

For Genevieve, the train was not an option, it was a necessity. Genevieve is blind. Her aunt dropped her off at Union Station, spotted me in the waiting room and asked me if I would allow Genevieve to take my arm as she navigated the stairs and railroad platform along with her guide dog, Peru. Genevieve was traveling to Warrensburg to visit her friend, Kelsey, another blind young woman, for the week and the train represented a safe, affordable means for her to travel.   As Peru stretched out on the floor of the train, Genevieve spoke excitedly about her travel. She has ridden the train before, even taking it from Pennsylvania back to Kansas City. It is a long trip but less stressful than air travel on both her – and Peru.

As I walked through the four cars of the Missouri River Runner, I saw Missourians of all ages, races and economic backgrounds. Each had their own reasons and story for being on the train that day. I stopped and spoke with a Boy Scout leader returning from Philmont Scout Ranch in New Mexico with 12 scouts from St. Louis. (He seemed a little worse for the wear with his leg in a cast but grateful for the additional space of the rail car.) There was a father and son, a young male millennial watching a movie on an iPad, mothers traveling with young children and some businessmen.

As the beautiful Missouri countryside raced by, the train rocking gently and the low horn of the locomotive occasionally sounding, I was struck once again by the importance of transportation – in all its various modes. Passenger rail travel is just one of those modes for which the Commission is responsible. In my six years on the Commission, I have watched on-time performance and ridership increase dramatically. Ridership has grown by 72 percent since 2007, and of all the Amtrak routes in the country, the Missouri River Runner has climbed from 29th to second in the nation in customer satisfaction.


Read the full story by clicking here.

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